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velomine customer service?

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I recently ordered a wheelset from him and accidentally forgot to change my shipping address that was default for my paypal
i'm wondering if any of you guys have any good experience with him as far as fixing any problems youve had

i sent him two emails one from the site and one from my personal explaining i need the address changed because i don't want it sent 100 miles away from me to my college address.

i know i'm dumb for this, but excusing my silly mistake do you think he'll fix it?
     
June 24, 2013 06:00 AM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
Hah, I just made the same mistake with bikeisland lol.
     
June 24, 2013 06:25 AM
SillyGoose
From: Los Angeles, CA
139 posts
5 bikes
i knew it wasnt that stupid of a mistake and that plenty of people have done too. haha its terrible.
     
June 24, 2013 06:37 AM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
I've emailed them about my purchases and they seem to respond pretty quick (within a day)
     
June 24, 2013 07:05 AM
iaznryan
From: Bay Area
116 posts
0 bikes
ahh great news
     
June 24, 2013 07:24 AM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
Yeah haha. I just clicked pay now! Checked my email then noticed the mistake lol. Hope you get your stuff sorted out!
     
June 24, 2013 08:45 AM
SillyGoose
From: Los Angeles, CA
139 posts
5 bikes
Ben's cell phone number is all over the Velomine site. Instead of asking random people on the internet, call him.
     
June 24, 2013 12:41 PM
Scrodzilla
From: South of Heaven
1005 posts
2 bikes
i have also had that in mind so thats exactly what i'm going to do. thanks scrod. i'll update if he is good about fixing the issue.
     
June 24, 2013 01:20 PM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
yeah he answered personally and helped fix everything. he was great about it.
     
June 24, 2013 01:22 PM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
Anyone know what DT spokes he uses for the builds? The prices are unreal
     
June 24, 2013 01:30 PM
Rileyhunt
From: Park City, UT
33 posts
8 bikes
the champion 2.0's i think.
     
June 24, 2013 01:31 PM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
So you all know - aside from certain sets of wheels specifically described as being hand-built - all Velomine's wheels are machine-built by Wheelmaster (J&B Importers/Origin8) in Miami.
     
June 24, 2013 04:38 PM
Scrodzilla
From: South of Heaven
1005 posts
2 bikes
yeah i found that out before i ordered them and found some pretty good reviews for wheel master.

i'm going to ride them like they are out of box for about a month or so and then take them to my (absolutely crappy for anything except assembly stuff) LBS and get them re trued so i hopefully wont ever have to mess with them again.
     
June 24, 2013 05:23 PM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes
Learn how to true your own wheels! Will save you so much money in the long run. Its really easy if youve got some time to spare too.
     
June 24, 2013 10:11 PM
Rileyhunt
From: Park City, UT
33 posts
8 bikes
As with any machine-built wheels, you will need to get them trued and tensioned by human hands right when they come out of the box - BEFORE riding on them.
     
June 25, 2013 02:10 AM
Scrodzilla
From: South of Heaven
1005 posts
2 bikes
Thats what i'm going to do actually. I have to go to the shop and get some rim tape so i might as well have them true them then and install the tape for me just since i'm there. Thats what shall be done. i work across the street from the shop anyways.
     
June 25, 2013 03:46 AM
Rzjarvis93
From: Texarkana/Arkadelphia, AR
127 posts
3 bikes

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